Privacy Policy
Effective Date: August 12, 2026
Baywire Electric (“Baywire Electric,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact our company, request an estimate or service, or communicate with us by telephone, email, text message, or other means.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- Service or project address
- Billing information
- Information regarding your electrical service needs, project, property, or service request
- Communications you send to us by telephone, text message, email, website forms, or other methods
- Appointment, estimate, invoice, and service history
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information.
How We Use Your Information
Baywire Electric may use the information we collect to:
- Respond to inquiries and requests for electrical services
- Schedule and manage appointments
- Prepare and provide estimates, proposals, invoices, and project information
- Communicate regarding active or previous projects and service requests
- Send appointment confirmations, scheduling updates, service notifications, and other transactional communications
- Provide customer service and support
- Process payments and maintain business records
- Improve our website, services, and customer experience
- Protect against fraud, misuse, or security threats
- Comply with applicable laws, regulations, licensing requirements, and legal obligations
SMS and Text Messaging Privacy
When you provide your mobile phone number and consent to receive text messages from Baywire Electric, we may use that number to communicate with you regarding service requests, estimates, appointments, scheduling, project updates, account information, and other communications you have agreed to receive.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be sold, rented, shared, or otherwise provided to third parties or affiliates for their own marketing or promotional purposes.
We may use service providers that assist us in delivering communications and operating our business. Such providers may process information solely as necessary to provide services on our behalf and are not authorized by Baywire Electric to use SMS opt-in information for their own marketing purposes.
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of receiving text messages from Baywire Electric at any time by replying STOP to a message. You may reply HELP for assistance or contact Baywire Electric directly.
Consent to receive text messages is not a condition of purchasing goods or services from Baywire Electric.
How We Share Information
Baywire Electric does not sell or rent your personal information.
We may disclose information to trusted service providers when reasonably necessary to operate our business, including providers that assist with communications, scheduling, payment processing, accounting, customer management, website hosting, or similar business functions.
These service providers are permitted to use information only as necessary to perform services on our behalf and subject to applicable contractual and legal requirements.
We may also disclose information when reasonably necessary to:
- Comply with applicable laws, regulations, subpoenas, court orders, or other legal processes
- Protect the rights, property, or safety of Baywire Electric, our customers, employees, or others
- Investigate suspected fraud, misuse, or unlawful activity
- Complete a business transaction such as a merger, acquisition, restructuring, or sale of business assets
Mobile phone information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Third-Party Service Providers
We may use third-party platforms and service providers to help operate our business, including telephone and messaging providers, customer-management systems, scheduling platforms, payment processors, website providers, analytics services, and other business software.
Information processed by those providers may also be subject to their respective privacy policies and terms.
Cookies and Website Technologies
Our website may use cookies or similar technologies to help the website function properly, understand website traffic, improve performance, and analyze how visitors interact with our website.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and accounting records, resolve disputes, enforce agreements, and satisfy legal, tax, insurance, licensing, and regulatory requirements.
Information that is no longer reasonably necessary may be deleted, anonymized, or securely disposed of.
Data Security
Baywire Electric takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, electronic storage system, telephone system, or other method of transmitting information can be guaranteed to be completely secure.
California Privacy Rights
California residents may have certain rights concerning their personal information under applicable California privacy laws.
Depending on the circumstances and applicable law, these rights may include requesting information about personal information we maintain, requesting correction or deletion of certain information, and obtaining information regarding how personal information is used or disclosed.
Requests regarding personal information may be submitted to Baywire Electric using the contact information below.
Children’s Privacy
Our website and electrical services are not directed toward children under 13, and Baywire Electric does not knowingly collect personal information directly from children under 13 through our website.
Third-Party Websites
Our website may contain links to websites or services operated by third parties. Baywire Electric is not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review the privacy policies of any third-party services they use.
Changes to This Privacy Policy
Baywire Electric may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements.
When changes are made, the updated Privacy Policy will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:
Baywire Electric
CSLB License #1128954
Phone: (669) 341-1910
Email: info@baywireelectric.com
Website: baywireelectric.com
For questions regarding text messaging or to stop receiving text messages, contact us at the number above or reply STOP to any Baywire Electric text message.